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Payment and Delivery

Security for payment

Shop at NOSTRAFORMA in an absolutely secure environment. For it we offer you only payment options that meet the high standards of the „Trusted Shops“ quality label.

Advance Payment with a 5% discount (*)

The approved form of payment:

You receive our payment request by email. Please indicate your name and order number when transferring. On receipt of your advance payment on our banking account products which are in stock are shipped or will be ordered from the manufacturer, and shipped to you as soon as we receive it.

* Brands excluded from the discount: Fritz Hansen, Louis Poulsen, Luceplan, Nimbus

DIRECTebanking.com with 5% discount (*)

The quickest order processing:

DIRECTebanking.com is an innovative, easy to use direct credit transfer system, which has TÜV certification. NOSTRAFORMA gets instantly confirmation of the order sent to the merchant, hence your order is processed immediately. DIRECTebanking.com works for a majority of banks in Germany, Austria, Switzerland, Belgium, United Kingdom.

* Brands excluded from the discount: Fritz Hansen, Louis Poulsen, Luceplan, Nimbus

Credit Card

The comfortable way:

You can pay with VISA, Mastercard or American Express. NOSTRAFORMA does not retain credit card informations. Your credit card details are encoded with 256-Bit SSL and sent to an approved external billing partners. Your order is processed immediately as soon as your credit card payment is accepted. The invoice amount is charged to your credit card the day we ship your order.

PayPal

The modern mode of payment:

If you want to pay per PayPal you need an account at PayPal. Your payment is collected by Paypal per direct debit or credit card. Select your preferred payment method among following options: Paypal deposit, payment per credit card, or direct debit.

Postfinance

For our Swiss clients: pay comfortably and safely via PostFinance, E-Finance or your PostFinance card. When the payement has been done, the amount is directly withdrawn from your account (from CHF 500,- or Euro 350.- (Limits for one transaction and one month), you also need the personal PIN of your card and the card reader).

Delivery

In the case of a payment in advance, the delivery period starts one day after the payment order is given to the bank in charge of the transfer, and for the other payment types, it commences the day after the conclusion of the contract. If the last day of the delivery period is a saturday, a sunday or a nationally recognised holiday in the country of the delivery, the next work day is considered the last day of the delivery period.

Provided that we did not make a special agreement with you, if there are more than one items with different delivery periods in the same order, we will send all the items in a single shipment. In this case, the delivery period of the order is the same as the delivery period of the item with the longest delivery period.

Delivery to Non-EU countries

Of course, NOSTRAFORMA delivers all products also to Non-EU countries. For export from Germany to Non-EU countries no VAT is applied. The amount of taxes, customs and possible importation fees levied is determined by the legislation having force in your country. To see the prices without taxes, all you need to do is to register at our online shop.

Convenient delivery to Switzerland and Liechtenstein

When delivering to Switzerland or Liechtenstein we take care of the whole execution of your order and prepare all the necessary customs clearance documents.

Please note: you will be charged the importation fees as well as the local VAT.

  • Please, sign in to see the prices without taxes.
  • Place your order online and you will receive an invoice with the net prices excluding German VAT (currently 19%).
  • Delivery times is 3 or 4 days.
  • The parcel service or forwarding agent will transact the customs clearance and invoice all the resulting costs directly to you independently from NOSTRAFORMA:
    • Using the parcel service: if possible the goods will always be sent as parcels. You will be charged fees for the custom clearance - depending on provider and costs of goods - (UPS: currently CHF 22.80) as well as the current VAT in the country of destination (currently 8,1% VAT).
    • Using a forwarding agent: the goods that cannot be sent by parcel service demand a forwarder. In this case, you have to pay importation fees (among others an importation custom clearance, importation taxes, forms, fees and a charge for advanced payment of taxes by the forwarder) that amount around CHF110,00/130.00 (we do not guarantee the exactness of these sums). Besides, you will have to pay the VAT in accordance with the legislation as valid in your land.

Therewith the purchase is completed successfully. You don't have to worry about anything else. If you have further question, please contact us. We will be glad to help you!